Windows 11 Upgrade

What you’ll get

• Check your Windows version, hardware compatibility and why an update has not arrived
• Review your backup and recovery key before making changes
• In-place upgrade to a suitable supported Windows 11 release where appropriate, designed to keep your files and applications
• Check Windows activation, drivers, security updates and everyday applications afterwards
• Plain-English advice about future updates. Unsupported hardware remains unsupported after an upgrade, and future updates are not guaranteed

Ideal if...

• Your PC still runs well but is on Windows 10
• Windows 11 says it is up to date but your version is out of support
• A Windows feature update has failed or is never offered
• You want to keep your files and applications while moving to a newer release

Not ideal if...

• Your computer is very unstable or has a failing drive; repairs or recovery need to come first
• A known compatibility safeguard is blocking the release; we investigate before proceeding
• The hardware cannot run the newer release reliably
• You need a clean installation, substantial repairs or data recovery; these need a separate assessment

What I need from you

• Your computer and its power cable
• Be ready to sign in to Windows yourself
• A separate backup of important files and access to your device encryption recovery key, if enabled
• Details of any essential applications or devices you need to keep working

Getting started

To make sure this is the right fit, I'll ask a few quick questions:

• Which computer is this for? (make/model if known)
• Which Windows version are you currently using?
• Have you tried upgrading already?

You can provide these details when you enquire here.

Also consider

If this isn’t right

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