About Marple Tech Help
Local tech help, from someone who’s actually on your side
Marple Tech Help is an independent local tech support business based in Marple, run by me, Martyn.
I help people solve frustrating tech problems, choose and set up new devices, preserve family memories and make sense of the digital things that matter.
There is no call centre, sales team or passing you between departments. From your first message to the final handover, you deal with me.
- Based in Marple
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- Fully insured
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- Fixed prices for most jobs
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- 5-star local reviews
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- One person throughout
A local business built around being on your side
Marple Tech Help grew from a simple frustration. Too many people are sold technology they don’t need, pushed towards unnecessary upgrades, or left with vague advice that doesn’t actually help them decide what to do next.
I wanted to offer something different: independent, practical help from someone whose job is to understand the problem first, then give you a clear picture of the options, the costs, and what I’d actually do in your position.
Meet Martyn
I’m the person behind Marple Tech Help.
Stockport has always felt like home. I grew up near Marple and now live and work here, helping people across Marple, Stockport and the surrounding area.
My route here wasn’t conventional. I worked in IT during the dot-com years, including desk-side support, PC builds, servers and software testing. I later trained and qualified as a solicitor, working in wills, probate and commercial property, before retraining as a teacher and working in the UK and Asia.
Eventually, I found my way back to tech.
Each of those experiences has left its mark on how I work: the technical grounding to diagnose problems properly, the legal training to take detail and responsibility seriously, and the classroom experience to explain things clearly without making anyone feel silly for asking.
I’m also continuing to deepen my technical knowledge through an MSc in Computer Science.
Technology has changed enormously since my first IT job. The part I enjoy hasn’t: working out what’s wrong, finding a practical fix, and helping someone feel back in control.
What Marple Tech Help has grown into
Most of my work is still practical, everyday tech help, but MTH has grown into a few distinct strands:
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Tech Rescue
Diagnose problems, make practical improvements, and explain clear next steps.
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Tech Concierge
Choose the right tech and get it set up properly.
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Marple Memories
Local digitisation of tapes, cassettes, DVDs, printed photos, slides and negatives.
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Digital Legacy
One encrypted Legacy File with everything your family would need, accounts, policies, where things are, who to call.
I also take on selected website and branding projects where I think I can genuinely add value.
Practical help doesn’t always start with an invoice
The Help Hub has practical guides for common tech problems, buying decisions and everyday digital life.
I also build practical tools designed to help people make safer decisions, including Scam First Aid, a step-by-step guide for anyone who thinks they may have been scammed.
The aim is the same throughout: useful information, explained clearly, without scare tactics.
Sometimes that leads to someone becoming a client. Sometimes it simply helps them solve the problem themselves. Both are good outcomes.
No Shame in Asking
One thing has come up again and again in this work: how often people apologise before asking a question. "Sorry, this is probably a stupid question…" It never is.
Those conversations helped spark No Shame in Asking — an independent public idea from Marple built on a simple belief: nobody should feel stupid, weak or embarrassed for asking for help.
Marple Tech Help is proud to be the first business signed up as a No Shame in Asking place. That's a visible promise that questions are welcome here, you won't be made to feel silly for not knowing, and you can always ask me to explain something again.
If you run a business, community organisation, library or school, you can join in too — the window sticker is free at noshameinasking.com.
How I work
Diagnose before I recommend
I’d rather spend time understanding the problem properly than sell you the wrong fix.
No unnecessary spending
If something’s not worth repairing, or your current setup is fine as it is, I’ll say so.
Clear costs upfront
For most jobs, you’ll know the price before I start. If anything changes, I stop and agree it with you first.
One person throughout
You deal with me, from first message to final handover.
No judgement
You don’t need the right technical words. Just tell me what’s happening.
Local, independent, and here when your tech gets difficult
Marple Tech Help is deliberately small and personal. That means I can’t be everywhere at once, but it also means the person you contact is the person who takes responsibility for the work.
For technology that’s broken, confusing, unreliable or just becoming a headache, the first step is usually just a conversation.
Get in touch →Get in touch
Ready to get it sorted?
Message me any time. It’s me you’ll speak to, and I usually reply within one working day.
Best message to send:
- Device + problem (1–2 lines)
- Photo of any error message (if there is one)
- Your postcode (so I can confirm I cover you)