Phone Security Clean-Up

What you’ll get

• Fake virus warnings and pop-ups stopped (where possible)
• Unwanted apps, cleaners and boosters removed
• Rogue notifications and browser permissions cleaned up
• A check of special permissions (appear over apps, Accessibility, device admin)
• Play Protect or built-in security check run
• Plain-English explanation of what caused it and how to avoid it

Ideal if...

• Your phone keeps warning you about viruses after installing an app
• You're getting full-screen ads or 'clean your phone now' pop-ups
• You downloaded a QR scanner, cleaner or battery app and things got worse
• Notifications keep appearing even after deleting the app
• You want reassurance that nothing serious is going on

Not ideal if...

• You've lost money and need to trace funds (I can advise next steps, not recover funds)
• A cracked screen or hardware fault (that's a repair, not a clean-up)
• A business fleet of phones needing managed security

What I need from you

• The phone and its unlock PIN or passcode
• If possible: a photo of the warning message
• A note of what you installed just before it started (if you remember)

Getting started

To make sure this is the right fit, I'll ask a few quick questions:

• Which phone is it? (Android/Samsung or iPhone)
• What are you seeing?
• Did you enter any passwords or payment details?

You can provide these details when you enquire here.

Also consider

If this isn’t right

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