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Lost Files & Photo Recovery
£85
Help when important files or photos have gone missing — we'll track them down, recover what we can, and make things safer going forward.
What you’ll get
- A clear diagnosis of what happened (moved, deleted, OneDrive, new location, device issue)
- Help locating missing documents/photos across common places
- Recovery attempts for recently deleted or inaccessible files (where possible)
- Checks of external drives and backups (if you have them)
- Practical organisation so it's easier to find things next time
- Advice on a simple backup plan to reduce future risk
Ideal if...
- Photos or documents have 'disappeared'
- You can't find downloads or saved attachments
- OneDrive is involved and you're not sure what's local vs cloud
- You changed device recently and things aren't where you expect
- You're worried something important has been deleted
Not ideal if...
- Advanced clean-room data recovery from a physically failed drive
- Ransomware-encrypted files requiring specialist recovery
- Recovering data from severely damaged phones (specialist)
What I need from you
- The device (and charger)
- Any external drives/USB sticks you use
- A rough description of what's missing and when you last saw it
Booking Information
Duration
Typically 90 minutes
Availability
Reply within 24 hours
Getting started
To make sure this is the right fit, I'll ask a few quick questions:
- Which device? (PC/Mac/phone/tablet)
- What's missing?
- Do you use OneDrive, iCloud, or Google Drive?
You can provide these details when you enquire here.
Also consider
If this isn’t right
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Not sure?
If you’re unsure whether this is the right fit, I'm always happy to chat first. No pressure.