Tech Confidence Session

What you’ll get

• Clear answers to your questions (in plain English)
• Shortcuts and simple organisation so things are easier to find
• Common settings tidied (notifications, defaults, accounts)
• Help with day-to-day tasks (email, photos, printing, forms)
• A quick recap at the end: what changed and what to do next

Ideal if...

• You have a list of questions and want 1-to-1 help
• Things feel harder than they used to (updates, new screens, new prompts)
• You want help finding files/photos and keeping things organised
• You want your device set up to be simpler to use day-to-day

Not ideal if...

• Your device is clearly broken/unstable (we’ll switch to PC/Mac Rescue if needed)
• Major Wi-Fi / network troubleshooting (Wi-Fi Rescue is a better fit)
• Buying a new device (Tech Concierge is the right route)
• Business website work (Web Presence is the right route)

What I need from you

• The device(s) you want help with, plus chargers
• Any key logins you might need (email/Apple/Microsoft), if known
• Your top 3–5 questions (a list is perfect)

Getting started

To make sure this is the right fit, I'll ask a few quick questions:

• Which device(s) do you want help with? (e.g. laptop + iPhone)
• What are your top 3–5 questions to cover?
• Are you being asked to sign in to anything (Apple/Microsoft/Google)?

You can provide these details when you enquire here.

Also consider

If this isn’t right

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