One-Device Concierge
£79- 30–45 min consultation call
- Shortlist of recommended devices
- In-home setup & data transfer
- Safety checks & backup setup
Serving Marple, Stockport + nearby areas (Romiley, High Lane, Hazel Grove, Disley)
Friendly IT Support for Homes & Small Businesses
★★★★★ Rated 5 Stars on Google
I help you choose, set up, and look after laptops, Wi-Fi and backups. In-person help, no geek-speak — just calm, reliable fixes that last.
- Same-day visits where available
- Collect / repair / return available
- Written summary after every job
Popular help right now
Common problems I fix
Popular service
Tech Concierge — buy the right kit, without the stress
Before you spend hundreds in a big tech store, have a quick chat with someone who isn’t selling you anything.
I’ll help you choose the right laptop, tablet, Wi-Fi or upgrade, then come to your home to set it up properly.
- Independent advice: no commissions, no affiliate links
- Spend wisely: avoid over-spec’d kit and “care plans” you don’t need
- Proper setup: Wi-Fi, email, printers, backups — and I’ll write the important bits down
Family Tech MOT
£109- Review of school laptops/tablets
- Advice on upgrades vs replacing
- Parental controls & safety setup
- Written summary of next steps
Services
Help with the tech you use every day
If it connects to the internet or has a screen, I can probably help.
Wi-Fi & Broadband Help
Dead spots gone, mesh routers tuned, and stable video calls in every room (and out to the office or garden).
Printer Problems
Connect to the new router, clear jams, reinstall drivers and leave you with simple notes for next time.
Email Setup & Fixing
Calm help with Outlook, Gmail, iCloud and business email so everything syncs on phone, tablet and computer.
Smart Home Help
Doorbells, thermostats, speakers and routines set up properly so the whole family can use them.
Gaming PC Help
Choose balanced parts, get a tidy build, or diagnose crashes and slowdowns the right way.
Slow Laptop / PC Help
SSD upgrades, cleanup and honest advice on whether to repair or replace.
Backups & Photo Protection
Automatic backups that actually get tested, so a lost phone doesn’t mean lost memories.
New Computer Setup
Move everything across, connect Wi-Fi/printers, and leave you confident using it.
Microbusiness Support
Reliable workspace for hybrid work: monitors, docks, calm Wi-Fi and backups.
Websites
Beautiful, fast, affordable websites for local businesses. No jargon, no hassle.
Branding & Logos
Make your business look confident and professional with a new logo or brand kit.
Gaming PCs: Built properly, for less
Don’t buy an overpriced pre-built from a big store. I can help you choose the right parts for your budget and build a machine that’s faster, quieter, and better value.
Already bought the parts? I’ll build it for you.
See gaming PC help
Client stories
Recent work
Marple Tech Help is new, so I’m still building up reviews. In the meantime, here are a few real examples of the sort of help I do (names used with permission).
Lucas, Marple — Gaming PC upgrade & stability fix
Problem: A failing graphics card caused crashes and stuttering.
What I did: Replaced the GPU, upgraded RAM, installed faster SSD storage, and checked drivers, temperatures and stability.
Result: Smoother gameplay, faster load times, and a reliable setup day-to-day.
Chris, High Lane — Bought the right laptop (and saved money)
Problem: Confusing in-store advice and a quote around £200 more than needed.
What I did: Matched the laptop to how it would actually be used, found a better-value option, then set it up and moved everything across safely.
Result: A faster laptop suited to real needs — without paying for pointless upgrades.
Beryl, High Lane — Simple charging setup that actually works
Problem: Struggling to charge an iPad and phone reliably.
What I did: Talked through the pros/cons of overnight charging via a power bank, chose a sensible product, and helped order it with the right cables.
Result: No more fiddly charging routine — just a practical solution and peace of mind.
If I’ve helped you and you’d like to leave a review, message me and I’ll share the link. I only publish genuine feedback with permission.
About Martyn
Your local tech expert
I’m Martyn, the person behind Marple Tech Help. I live in central Marple (near Asda) and I’ve been fixing computers since 1999.
My background isn’t just tech—I’m also a former solicitor and teacher. That means I explain things clearly, turn up when I say I will, and treat your data with total professional confidentiality.
More about me
Typical Costs
Simple, clear pricing
No call-out fees for local visits. You only pay for the time we agree.
Home visit (first hour)
£65
Includes travel + first hour on site. Most visits wrap up in 60–90 mins (£65–£95).
Extra time
£30 / 30 mins
Charged in half-hour blocks if we go beyond the first hour. I’ll check before we continue.
Remote support
£45 / 45 mins
Then £15 per extra 15 mins. Ideal for follow-ups once I know your setup.
Blocks for bigger jobs
£165 / £300
Half-day (up to 3h) £165. Day block (up to 6h) £300. Handy for smart homes or “do a few things” visits.
Parts are agreed before purchase. I’ll recommend sensible options and you choose what to spend.
No surprise add-ons. If it’s likely to run over, I’ll explain the options before we hit the next block of time.
Payment: bank transfer, cash, or contactless card/phone.
Common Questions
Do you offer remote support?
Yes — but only for existing customers or very simple jobs where it’s clearly appropriate (e.g., email settings or software installation). I never ask for remote access without explaining exactly why it’s needed, and you’re always in full control.
Do you charge call-out fees?
No. You only pay for the time spent helping you.
How quickly can you come out?
Usually the same day or next day. Most new customers prefer an in-person visit for peace of mind.
Can you help if I’m not very technical?
Yes — everything is explained in simple, friendly language.
Do you work with Windows and Apple?
Yes. Laptops, desktops, Macs, Chromebooks, tablets, phones and smart devices.
Can you help with Wi-Fi problems?
Absolutely. I diagnose slow Wi-Fi, poor coverage, blackspots, router issues and optimise everything.
Do you fix printers?
Yes — wireless setup, connection problems, scanning issues, and general printer errors.
Is my data safe?
Yes. I only access what you explicitly allow, and everything is done transparently.
What if you can’t fix the problem?
If something can’t be solved on the spot, I explain all your options clearly.
Why people pick Marple Tech Help
Calm, insured support from the same person all the way through — no sales agenda, no disappearing acts.
- Fully insured home visits with tidy, careful work
- Plain-English updates so you always understand the plan
- Transparent pricing agreed before parts or extra time
- Data handled like it’s my own thanks to legal + teaching background
- One point of contact — me, from first message to sign-off
What happens next
1
Get in touch
Call, WhatsApp, email or the form below — whatever’s easiest. I reply within one working day.
2
Plan the fix
I’ll ask a couple of quick questions, confirm the likely time/cost, and book remote help or a visit.
3
Job done
Most call-outs wrap up in 60–120 mins (£65–£95). If it needs longer or parts, you’ll know before we continue.
Get in touch
Ready to get it sorted?
Message me any time. I usually reply within one working day.
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Call
0161 531 9442
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Mobile
07345 198 928
WhatsApp
07345 198 928
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Email
martyn@marpletech.co.uk
Available: Mon–Sat, 8am–7pm