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Phone & Tablet

From £49

Expert help with new Apple or Android devices. Buying advice, setup, and safe data transfer.

Choose your level of help

Setup only

£49

Around 60 minutes

  • Contacts, photos, and messages transferred
  • Email and WhatsApp access restored
  • Security settings (FaceID/Fingerprint) set up
  • Calm, plain-English support from start to finish
  • Clear explanation of what changed and why
Book this option

Full Phone & Tablet Concierge

£79

Around 90 minutes

  • Advice on iPhone vs Android / iPad vs Tablet
  • Researching the best contract or SIM-free deals
  • Buying assistance to ensure compatibility
  • Contacts, photos, and messages transferred
  • Email and WhatsApp access restored
  • Security settings (FaceID/Fingerprint) set up
  • Clear explanation of what changed and why
Book this option

What you’ll get

  • Advice on iPhone vs Android / iPad vs Tablet
  • Researching the best contract or SIM-free deals
  • Buying assistance to ensure compatibility
  • Contacts, photos, and messages transferred
  • Email and WhatsApp access restored
  • Security settings (FaceID/Fingerprint) set up
  • Clear explanation of what changed and why

Ideal if...

  • You've bought a new phone but are scared to switch
  • You're moving from Android to iPhone (or vice versa)
  • You want to make sure nothing gets lost

Not ideal if...

  • The old phone is completely dead/unresponsive
  • You don't know your Google/Apple passwords (we can try Recovery first)
  • You want a screen replacement

What I need from you

  • The new phone (boxed)
  • The old phone (charged)
  • Apple ID / Google passwords

Booking Information

Duration Typically 60 minutes
Availability Reply within 24 hours

Getting started

To make sure this is the right fit, I'll ask a few quick questions:

  • Is this for an iPhone, Android phone, or tablet?
  • Roughly what model is it? (if known)
  • Are we transferring data from an old device?

You can provide these details when you enquire here.

Also consider

If this isn’t right

Not sure?

If you’re unsure whether this is the right fit, I'm always happy to chat first. No pressure.