Contact
Tell me what’s going on, what device you’re using, and your rough location. I’ll reply with the simplest next step — often a visit.
Response expectation:
I usually reply within one working day. If it’s urgent, call.
Helpful details (reduces back-and-forth):
- Device (e.g. iPad, Windows laptop, iPhone…)
- What’s happening + any error messages
- What’s changed recently (new router, update, drop, etc.)
- Your area + best times
Payment: bank transfer, cash, or contactless card/phone.
Why people pick Marple Tech Help
Calm, insured support from the same person all the way through — no sales agenda, no disappearing acts.
- Fully insured home visits with tidy, careful work
- Plain-English updates so you always understand the plan
- Transparent pricing agreed before parts or extra time
- Data handled like it’s my own thanks to legal + teaching background
- One point of contact — me, from first message to sign-off
What happens next
1
Get in touch
Call, WhatsApp, email or the form below — whatever’s easiest. I reply within one working day.
2
Plan the fix
I’ll ask a couple of quick questions, confirm the likely time/cost, and book remote help or a visit.
3
Job done
Most call-outs wrap up in 60–120 mins (£65–£95). If it needs longer or parts, you’ll know before we continue.