Wi-Fi problems fixed — dead zones, drop-outs, and “it works upstairs but not downstairs”.
I’ll diagnose the real cause (placement, interference, old hardware, mesh settings) and get you a setup that stays stable.
What I can help with
- Dead zones, extensions and garden offices that never get full signal
- Mesh systems (BT Whole Home, Deco, Orbi, Eero) that still drop out
- Video calls that stutter or drop on Teams/Zoom/FaceTime
- Smart TVs, printers and consoles that refuse to reconnect after a new router
What it usually costs / how long it takes
Most visits: 60–120 mins
Typical cost: £65–£95 (most jobs finish within the first 1–1.5 hours)
If it’s likely to take longer, I’ll tell you before we keep going.
Common symptoms
- Wi-Fi drops during video calls
- Weak signal in extensions / garden rooms
- Mesh installed but still unreliable
- Smart TV/printer won’t stay connected
How the visit works
- Quick questions to understand your layout, ISP hardware and symptoms.
- Measure signals where you actually use the connection.
- Fix the simplest thing first (placement, channels, firmware) before suggesting new kit.
- If upgrades help, I’ll recommend sensible options, set them up and document the new layout.
Related help
Common Questions
Will a Wi-Fi booster fix it?
Usually, no. Cheap plug-in boosters often just repeat a weak signal, making it slower. A mesh system (which replaces your router’s Wi-Fi) is almost always the better long-term fix.
Do I need to change my broadband provider?
Rarely. The problem is usually the router (the black box), not the line coming into your house. We can fix the Wi-Fi inside your home without changing your contract.
Can you fix Wi-Fi in my garden office?
Yes. Depending on the distance, we can use a mesh disc, a powerline adapter, or an outdoor cable run to get a solid signal out there.
Get in touch
Ready to get it sorted?
Message me any time. I usually reply within one working day.
Why people pick Marple Tech Help
Calm, insured support from the same person all the way through — no sales agenda, no disappearing acts.
- Fully insured home visits with tidy, careful work
- Plain-English updates so you always understand the plan
- Transparent pricing agreed before parts or extra time
- Data handled like it’s my own thanks to legal + teaching background
- One point of contact — me, from first message to sign-off
What happens next
Get in touch
Call, WhatsApp, email or the form below — whatever’s easiest. I reply within one working day.
Plan the fix
I’ll ask a couple of quick questions, confirm the likely time/cost, and book remote help or a visit.
Job done
Most call-outs wrap up in 60–120 mins (£65–£95). If it needs longer or parts, you’ll know before we continue.